Managed IT Services and Support

At New Tel Consulting LLC, our goal is to quickly identify the problem, evaluate and find the optimal solution to get your business back on track. In times of crisis, you can count on us to provide the support needed to stabilize your business and make the right decisions. We have a proven track record of helping companies navigate through and overcome significantly troubled financial situations.

Our services at a glance:

  • Analysis of the current infrastructure and the need for corrective actions.
  • Develope a plan to increase the efficiency and effectiveness of your existing system
  • Provide 24/7 monitoring solutions to proactively identify any potential outage
  • Provide maintenance to keep existing equipment up to date
  • Develop a scheduled backups for your devices configuration 
  • Perform immediate support for any ongoing incidents
  • Our services include:
    • Network
      • Analysis and design of networks.
      • Installation and configuration of Network monitoring tools.
      • Maintenance and support of network equipment such as:

        • Firewalls.

        • Routers.

        • Switches.

        • Wireless Access Points.

        • IP Cameras.

        • Troubleshoot Network incidents such as:
          • Outages
          • Slow Performance
          • Equipment configuration issues
          • Data Analysis for optimal performance
    • Voice
      • Support of analog and digital lines
      • VoIP quality issues
      • Configuration of PBX servers
      • Configuration of IP phones
      • Configuration of VoIP gateways
    • IT
      • Maintenance and support of IT equipment such as:

            PCs and laptops.
            Servers (Windows, linux, and UNIX).
            Printers.
            Fax Machines.
            Backup devices.
            Cable management

      • Support of IT Services such as:

        Email services:

            Microsoft Exchange on Premise or online, GSuite, Office 365, etc.

        Domain Controller:

            Locally hosted on server or online.

        Active Directory:

            Manage user accounts and passwords 

 

Standard business support is provided from 08:00 am to 05:00pm, Monday - Friday

Additional SLAs are available based on business requirements.

 

For any questions or inquiries please send us an email or call us at: 

info@newtelconsulting.com

(805) 250 -9750

 

Carlos Delatorre

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